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FAQ

WHAT IS JESMONITE?

Jesmonite is a safer alternative to resin, plaster or concrete. Jesmonite products are composite materials, a combination of a reactive mineral base and a pure water based acrylic resin. It contains no solvents or VOC's.

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HOW TO CARE FOR YOUR ITEMS

First of all, these items are much less delicate than the look. They should hold up to minor bumps, drops and falls; however, smashing against concrete is not advised.

Items have been sealed with a water repellant sealer. For all you clumsy folk out there who like to spill wine or coffee, clean up your mess immediately to prevent staining with a damp cloth (no harsh cleaners).

This item is NOT microwave or dishwasher safe.

Jesmonite materials are non-solvent and contain zero VOCs, however, please be aware that Jesmonite has not been tested for food safety.

WHAT ABOUT CUSTOM ORDERS?

Custom orders are closed at this time. Want something specifically your own?  Subscribe to our website to get notifications....we'll open custom orders on special occasions!
This will be ideal for those wanting a unique group gift for your favorite gal pals, wedding favors or that perfect item to match your decor.

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REFUND POLICY

We do not offer refunds.; however, if you have an issue with your item, please let us know immediately so we can make it right.

DO YOU SHIP WORLDWIDE?

Currently, we ship to North America only

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DO YOU DO WHOLESALE ORDERS?

Oh yeah!

Please email us at info@honeyjonescollection.com for a price list or for any enquiries you may have.

Our turnaround time is 15-20 working days depending on the size of the order.

SHIPPING & DELIVERY

You guys, this is a part time gig. Since most items are made to order, please allow 10-14 business days for your order to be completed and dispatched through Canada Post.  

Canadian orders of $150 or more qualify for free shipping. 

You're welcome.

Free local delivery for any orders over $50; otherwise, there will be a $5 flat fee to deliver.




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